At SOS Office Furniture, our goal is to help every customer select the right furniture solution for their workspace. If a return is needed, we are happy to review eligible items based on the following guidelines.

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Return Period
Eligible items may be returned within 10 days of purchase.

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Product Condition Requirements
Returned products must be in new condition and include:

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• All original parts and components
• Hardware and accessories
• Product documentation or instructions when applicable

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All returned items are subject to inspection before a return is approved. Items showing signs of use, damage, modification, excessive wear, missing components, or conditions outside normal return guidelines may not qualify for return.

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Restocking Fee
Approved returns are subject to a 25% restocking fee.

Additional delivery, installation, assembly, freight, or service-related charges are non-refundable unless otherwise stated.

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For questions regarding a specific purchase or return eligibility, please contact an SOS Office Furniture team member for assistance.

Product Dimensions
All product dimensions listed on our website, showroom displays, estimates, or product documentation are provided as approximate measurements. Dimensions may vary slightly based on manufacturer specifications, model variations, production changes, adjustable components, or previous ownership history on pre-owned furniture.

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Customers who require exact measurements for space planning, office layouts, replacement parts, or specific installation requirements are encouraged to contact our team before purchasing. We are happy to verify precise dimensions whenever possible.

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Measuring Your Space
Before purchasing furniture, customers are responsible for confirming that selected items will properly fit their intended space, including:

• Office dimensions and floor layout
• Doorways and entry points
• Hallways and elevators
• Stairways and turns
• Ceiling height restrictions
• Existing furniture compatibility

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Our experienced team can assist with planning, measuring guidance, and professional recommendations to help ensure your furniture solution works for your workspace.

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Product Images & Descriptions
Product photos, finishes, colors, and descriptions are intended to provide a helpful representation of available products. Actual appearance may vary slightly due to lighting, screen settings, manufacturer updates, material differences, and natural variations between new and pre-owned furniture.

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For customers needing exact color matching, finish confirmation, or detailed specifications, please contact our showroom before finalizing your purchase.