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Terms & Conditions
At SOS Office Furniture, we work hard to provide accurate product information, descriptions, and measurements to help our customers make confident purchasing decisions.
Product Dimensions
All product dimensions listed on our website, showroom displays, estimates, or product documentation are provided as approximate measurements. Dimensions may vary slightly based on manufacturer specifications, model variations, production changes, adjustable components, or previous ownership history on pre-owned furniture.
Customers who require exact measurements for space planning, office layouts, replacement parts, or specific installation requirements are encouraged to contact our team before purchasing. We are happy to verify precise dimensions whenever possible.
Measuring Your Space
Before purchasing furniture, customers are responsible for confirming that selected items will properly fit their intended space, including:
• Office dimensions and floor layout
• Doorways and entry points
• Hallways and elevators
• Stairways and turns
• Ceiling height restrictions
• Existing furniture compatibility
Our experienced team can assist with planning, measuring guidance, and professional recommendations to help ensure your furniture solution works for your workspace.
Product Images & Descriptions
Product photos, finishes, colors, and descriptions are intended to provide a helpful representation of available products. Actual appearance may vary slightly due to lighting, screen settings, manufacturer updates, material differences, and natural variations between new and pre-owned furniture.
For customers needing exact color matching, finish confirmation, or detailed specifications, please contact our showroom before finalizing your purchase.
At SOS Office Furniture, we offer professional delivery and installation services designed to make furnishing your workspace simple, efficient, and stress-free.
Local Delivery Service
Local delivery is available throughout our primary service area. Our experienced delivery team will carefully transport your furniture and place items according to the agreed-upon delivery details.
Delivery fees are based on factors including location, order size, product type, accessibility, and services required.
Regional Delivery Availability
Regional delivery may be available outside our standard service area based on location, scheduling availability, order size, and project requirements. Please contact our team for availability and a customized delivery quote.
Professional Installation Services
Many office furniture solutions require professional assembly, configuration, or installation. Installation services are quoted separately when applicable and may vary based on:
• Product type and complexity
• Number of items being installed
• Assembly requirements
• Cubicle or workstation configuration
• Building access requirements
• Project timeline and labor needed
Our team will review your needs and provide installation recommendations before your project begins.
Site Readiness Requirements
To ensure a smooth delivery and installation experience, customers are responsible for confirming that the delivery location is ready before our team arrives.
This includes:
• Clear access to the installation area
• Available parking/loading access
• Completed construction or remodeling work
• Removed existing furniture when applicable
• Elevator or building access arrangements
• Required approvals from property management
Delays caused by site conditions, restricted access, unavailable areas, or changes outside the original project scope may result in additional charges.
Additional Labor & Installation Charges
Delivery and installation quotes are based on the information available at the time of scheduling. Additional charges may apply for services or conditions not originally included, such as:
• Furniture relocation or removal
• Additional assembly requests
• Layout changes after installation begins
• Difficult access conditions
• Additional trips required
• After-hours or special scheduling requests
Regional Installation Services
Professional installation may be available for regional projects depending on location, project size, scheduling, and installation requirements. Our team will review each project individually to determine available service options.
Our goal is to provide a reliable, professional experience from showroom selection through final installation — helping businesses create functional workspaces with confidence.